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Introduction to setting up E-Mail Forwarding
Defining the different types of E-Mail Setups
- Forwarding
- Aliasing


Step-By-Step Instructions
- Adding new Forwarding connections
- Deleting Aliases and Recipients
- Changing the recipient for Aliases
- Adding new mail bouncers


If you are new to the Internet and/or are not sure what you need to have set up, this section is for you. See the next section for descriptions of the different types of email options available.


I need email! I think...
Chances are your account with us is going to have some sort of email setup. Some of our accounts have more than 20 different aliases under one domain.

Many Internet Service Providers (ISPs) will issue one (or more) free POP mailbox accounts when they provide a dial-up access account. This is usually referred to as just a "mailbox" or "the email for the account", but is actually a POP mailbox on the ISP's mail server. Because many providers do this, it is very common for users to forward mail sent to their domain to this mailbox, as it makes life less complicated to have one central pickup location for all messages.


Different types of Mail Setups
There are three main terms involved with general email setup. The most obvious is usually "forwarding", followedby "aliasing" and finally "POP mailboxaccounts".
Mailboxes that store mail are referred to as "POPmailbox accounts". POP mailbox accounts will accept mail and store them in a folder on a mail server. Note that your Internet provider will usually provide you with one of these mailboxes when they give you your account, so you may want to forward any email sent to your domain to your ISP's POP mailbox account.

Addresses at your domain that simply take email and fire it off to a different address are referred to as "forwards". The mail is not actually stored at our servers (for any longer than it takes to send it out again). Forwarding is particularly useful if you already have a POP mailbox at your current Internet Service Provider(s), as mentioned above. In fact, you can setup a "catch-all" forwarding address that forwards E-Mail going to any address at your domain (that isn't otherwise defined) to a particular E-Mail address. You would use the alias of "*" for such a setup.

Any word appearing before the "@" symbol for an email address at your domain is called an "alias". We also offer an unlimited number of these at your domain free of charge. Aliases are usually helpful if you wish to accept mail at more than one address and would like it to all go to one external mailbox (i.e. your ISP email account).


Adding E-Mail Forwarders
For example: Your domain is 'YOURDOMAIN.COM '. You would like to setup the E-Mail address "myname@YOURDOMAIN.COM" and have it sent to another email address you already have set up like "".

Step 1: Find the "New Mail Forward Entry" section. Fill in the "local part" field with "myname". Please remember that "myname" is only an example - you will actually be putting your own email forwarding name that you want.

Step 2: Find the "destination" field and enter the destination email address. This should be an existing email address that you have access to and use on a normal basis.

Step 3: Press "Save" at the bottom of the page. The email forwarding setting will be saved to the database, and will be active within one hour or less.


Adding a "catch all" destination
To catch all mail delivered to any address at your domain, enter the asterix (*) in the local part field, and assign a destination address, then press "Save". If an email is received, and there is no exact forwarding match it will be delivered to the catch all destination. This is use full for catching email where the address is mistyped. For example if someone sends an email to myname@YOURDOMAIN.COM instead of myname@YOURDOMAIN.COM, the catch all address will cause the mistyped alias to be sent to the catch all destination.

Deleting an alias
Check the box next to the alias. Then press "Save".


Changing the destination address
To change the destination address of any alias, simply modify the destination address in the text field next to the alias, then press "Save". The existing alias will be updated.


Setting an alias to bounce
If an alias is no longer appropriate and you would no longer like to receive email at that address, then enter the word "bounce" in the destination address, and press "Save". This may be use full if there is a "catch all" destination. If the alias is simply deleted, then mail will still be delivered to the catch all address. Instead, the alias must be specifically configured to "bounce" back to the sender.